Call Center
Call Centre services are primarily voice based services. Call Centre Outsourcing is most common among businesses as no one wants to lose their customers. "Customer is the king" for any business & businesses should ensure that their customers are happy all the time. Most of the time customers are satisfied if their problems are heard.
Inbound Calls
The inbound services includes providing technical calls support, non-technical support, order taking services, securing information & etc.
Answering Service
We provide professional Inbound support services, Telephone answering services, Agent assisted IVR support Services through CISCO tools.
Technical Support
We offer customised technical support functions for software, electronic gadgets, electronic products, special equipments etc.
Customer Service
An effective and active customer support function will strengthen the client and customer relationship, it will lead to the successful business future.
Outbound Calls
Outbound calls involves marketing focused on becoming found by desired customers to increase sales to the company.
Order Taking
Order taking is a process of recording orders accurately, securing the recorded data and delivering the same.
Outbound Support
This type of services can be used to convey special instructions, offers, deals, reminders, surveys, data collection etc.
Chat and Email
Online customers have started to expect online chat support in websites for quick answers to the customers & getting leads.
